An error or not an error? : ESL students’ identification and correction of errors / Sheema Liza Idris and Kamisah Ariffin

Research has emphasised that errors can be an effective means of improving language learning, particularly grammatical accuracy. The most common practice in the field of error analysis is identifying and analysing errors in students’ language production. The present study differs from the empirical ones as it focuses on students’ ability and strategies in identifying and correcting pre-determined errors in given texts rather than the students’ own written production. It is the assumption of the study that if students are not able to perceive the errors as errors, they will continuously commit errors which, in turn, may lead to the incessant incorrect and inappropriate use of the language. Thus, the findings of the study would allow for an in-depth analysis of students’ linguistic skills and provide some suggestions for more effective instructional practice to language instructors

A Study on Sentiment Analysis on Airline Quality Services: A Conceptual Paper

Airline quality service is crucial for airlines to remain competitive in the industry. The quality of the services of these airlines must meet customer satisfaction and other aspects of the overall service experience. The levels of service quality in an airline service may impact satisfaction and loyalty which may influence customer sentiment. Concerning the importance of airline quality service, customer sentiment towards the service must be investigated and one of the ways to analyze it is by using sentiment analysis. Sentiment analysis is the chosen tool nowadays to analyze comments or reviews made on these services, which may be positive, negative, or neutral. Using sentiment analysis, will not only help potential customers to view the overall sentiment portrayed, but organizations can also use the findings to improve their organization to be more competitive. Thus, this paper will focus on reviewing several recent works related to sentiment analysis as a tool for assisting organizations in assessing the quality of services in the airline industry. As a result, a new framework for assessing the quality of service for the organizations, especially the airline company will be proposed

An Error or Not an Error?: ESL Students' Identification and Correction of Errors

ABSTRACT Research has emphasised that errors can be an effective means of improving language learning, particularly grammatical accuracy. The most common practice in the field of error analysis is identifying and analysing errors in students' language production. The present study differs from the empirical ones as it focuses on students' ability and strategies in identifying and correcting pre-determined errors in given texts rather than the students' own written production. It is the assumption of the study that if students are not able to perceive the errors as errors, they will continuously commit errors which, in turn, may lead to the incessant incorrect and inappropriate use of the language. Thus, the findings of the study would allow for an in-depth analysis of students' linguistic skills and provide some suggestions for more effective instructional practice to language instructors

Little Napoleon Dalam Perkhidmatan Awam Di Malaysia / Mohd Rafizi Rahmad and Sheema Liza Idris

Gelagat dan kerenah yang pelbagai dalam organisasi menuntut pemimpin organisasi untuk menjadi lebih kreatif dalam kepimpinannya dan menggunakan pelbagai pendekatan yang mampu memberikan impak maksimum kepada hala tuju organisasi. Cabaran yang sama juga dihadapi oleh sektor awam di Malaysia. Ini menuntut penjawat awam khususnya pegawai dalam kumpulan pengurusan dan profesional untuk menjadi pemimpin yang lebih kreatif, tegas dan konsisten dalam tadbir urus organisasi. Salah satu dari senario yang menjadi cabaran kepada pemimpin sektor awam ialah golongan yang disebut sebagai Little Napoleon. Golongan ini seringkali dikaitkan sebagai golongan anti-pembangunan dan menjadi penghalang kepada perubahan dalam organisasi. Penulisan ini membincangkan analogi Little Napoleon dan mengupas mengapa situasi ini berlaku berserta cadangan kepada pemimpin sektor awam bagaimana menangani dan manfaatkan potensi golongan ini ke arah pembangunan organisasi yang cemerlan